enCorps Applications

Versatility

enCorps is extremely versatile and can be configured to accommodate virtually any process - both structured and unstructured.

enCorps offers a set of tools that can be used by everyone in the enterprise for managing projects and issues, communicating and collaborating on content, and understanding the big picture of work being done.

The potential applications for enCorps are limitless. A few key applications where enCorps can offer excellent value:

• Offshore/Distributed Workforce Management
• IT Operations / Portfolio Management
• Professional Services Management
• Managing Vendors/Consultants
• Helpdesk
• Enterprise Content Management

Accountability is very difficult to maintain when your workforce is distributed or outsourced. Status can be ambiguous and accurate communications can be challenging.

enCorps can help manage a distributed team because it is available globally, regardless of time zone. It provides an indisputable assessment of status and helps to maintain accountability across complex, multi-party, distributed relationships.

enCorps can help you to manage your entire portfolio of projects - it is truly enterprise ready. enCorps offers unique capabilities that allow you to organize your projects in a way that meets your specific needs, and report on them at the enterprise level.

Many professional services organizations have the tools for project planning, time entry and invoicing in place, but are lacking client-facing systems that help them interact, manage and provide service to their clients.

enCorps can take your practice to the next level by not only replacing your existing tools with a common, integrated platform, but by offering a client-facing system that your clients will fall in love with.

Stop spending your time in endless status meetings and being an information proxy. End the disputes over who did what and when. enCorps provides persistent, accurate visibility into status, accountability and history with a few clicks.

enCorps will give you the capability for transparency working with your clients - and will help you to truly differentiate your organization.

With enCorps, you can manage your external vendors and consultants in the same way that you manage internal resources. Again, with vendors and consultants, accountability is key.

enCorps provides you with the ability to integrate and manage all of your key relationships on a common platform.

enCorps can help you to better track help desk tickets and understand resource utilization within your help desk operations.

enCorps is well-suited for managing both internal and external help desk operations, allowing you to deploy an issue reporting portal to end users without additional licensing. This capability extends the reach of enCorps and enables you to deploy customer service and issue reporting via your public web site.

enCorps has strong content management capabilities including document management with revision control, wiki and full content search capability.

enCorps can augment your existing intranet or replace it entirely. enCorps not only allows you to publish content out to the enterprise, but with its work management capabilities, allows you to understand the work behind the content.