enCorps - Features

enCorps drives agility, productivity and execution excellence - whether you run a small team or a multinational conglomerate.

It is unmatched in the breadth, depth and integration of capabilities to manage work across distributed and collaborative teams. Through flexible configuration, integrated information, and an advanced user interface that sets the bar for web-delivered applications, organizations will find enCorps to be the catapult they need to achieve truly exceptional results.

Issue Management

Issues are at the core of the enCorps platform. However, enCorps is much more than an issue management tool.

Issues serve as a collection point for all of the communications, documents, and other information surrounding some piece of work that needs to get done.

Issue types are configurable to represent any kind of work or collaborative process such as: deliverables, action items, change requests, defects, risks, suggestions, feature requests, help desk tickets, or really anything you can imagine.

• Issues can be linked to multiple artifacts including: messages, notifications, attachments, requests, tasks, and other issues
• enCorps automatically notifies users of changes through distributions
• Robust, easy to view auditing of issue history
• Track the time spent working on issues through linked tasks
• Multi-issue editing allowing "bulk" updates of issues.

Document Management

enCorps document management facilities provide full version control of documents with all versions readily accessible and time stamped. Combined with a robust and simple security model, enCorps document management ensures simple yet powerful document management.

• Public, private, and secured document repositories
• Storage support for all document types with full content indexing for a number of supported types (Word, Excel, PDF, RTF, HTML, and more to come)
• Full revision control with user-level file locking
• Asynchronous, multi-document upload to allow users to continue working while large files are uploading
• All revisions of documents are readily accessible and time-stamped

Work Process / Requests

enCorps work process and request facilities allows users to collaborate and track the work they do with others.

• Instant view of bottlenecks and workload
• Track due dates and track aging
• Add multiple resources with different actions to complete a request
• Add attachments, messages and artifacts to collaborate with others
• Linked back to their driving issues

Time Tracking

enCorps time sheets are simple to use while providing enough detail to build accurate and meaningful metrics.

• Integrated with tasks, issues, and projects
• Time sheet and task-level approvals
• Track and report on time against, tasks, issues, and projects

Messaging

Messaging provides a simple and powerful mechanism to facilitate and track communications within enCorps. It has the look and feel of a desktop email application to ensure familiarity and ease of use. The messaging facility is an excellent mechanism to gather, organize, and give context to your communications over time.

• Messages can be linked into originating issues.
• Label-based organization means messages can be filed under multiple "folders".
• Labels can be grouped into different subject areas.
• Messages are threaded and the entire thread can be viewed from within any message.
• All messages are content indexed and searchable.

Search

enCorps global search is a huge productivity enhancer. enCorps allows you to quickly locate and filter content with a few keywords.

• Search across all documents and user-generated content, including documents, messages, wiki, and requirements.
• Simple and advanced search capabilities to allow for highly-tailored searches.
• Cached searches and results for quick back-and-forth between search results and work.
• Content preview and keyword context make locating the right content an easy task.

Wiki

Wikis allow you to create, manage and share content and knowledge across the enterprise, within domains, workspaces and projects.

• Multiple wikis organized by enterprise, domain, and workspace
• Fully content indexed and searchable
• Rich text edit accessible to anyone

Advanced, Intuitive User Interface

Nothing will kill productivity and online tool adoption faster than a poorly designed or poorly performing application. The enCorps platform incorporates the latest in web technologies and design with advanced features that provide a consistent, familiar, and intuitive user interface. This shortens the learning curve and enables quick rollout, making users productive quickly.

• enCorps looks and feels like a client installed application, but delivered through the browser.
• High performance architecture to minimize latency and boost productivity.
• Enterprise grade to ensure large projects, large volumes of content, and large numbers of users do not degrade application performance or usability.
• enCorps contains context sensitive, searchable on-line help system with bookmarks and user annotation.

Rapid, Flexible Configuration

We’ve designed the enCorps platform to meet the needs of any process. Templates, global configuration settings, and individual workspace configuration allow enCorps to be configured rapidly and fine tuned to meet the specific needs for your projects and teams.

• Configure the tool to conform to the structure of the business employing domains, sub-domains, and workspaces to organize and enable access and aggregation of information.
• Virtually all important values in enCorps are configurable, from issue types to statuses, organizational structure and custom properties.
• Ability to clone and build process templates based on existing workspace configurations.
• Designed to promote re-use of process and provide a foundation for rapid adoption and use of the enCorps platform.

Robust, Enterprise Grade Security

enCorps was designed to scale from very small to very large enterprises. As such it comes with very robust, scalable, and manageable security.

• Role based security with inheritance allowing robust hierarchies of privileges
• Explicit grants and revocations to handle exceptions
• Searches and access to content limited by security
• Manage complex, multi-party arrangements, limiting views to only what you allow
• Context based - allowing users to have different privileges based on what they need to do in the application